Terms of Service

OVERVIEW

Welcome to Leexic! The terms "we", "us" and "our" refer to Leexic, a brand operated by EcomVade B.V., a company registered in the Netherlands. Leexic operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Leexic is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colours or product appearance may differ slightly from how they appear on your screen due to your device type, settings, and configuration.

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to how they are depicted online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Leexic reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Leexic confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Leexic may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.

Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. All prices are listed in GBP (£) and include any applicable taxes unless otherwise stated.

You agree to provide current, complete and accurate purchase and payment information for all orders. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.

For full details, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, graphics, product content, video, and audio, are owned by Leexic, its affiliates or licensors and are protected by applicable copyright, trademark and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

Leexic names, logos, product and service names, designs, and slogans are trademarks of Leexic or its affiliates. You must not use such trademarks without prior written permission. All other names, logos, and trademarks on the Services are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites you choose to access. If you leave our Services to access third-party sites, you do so at your own risk. Complaints or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Leexic is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Leexic. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Leexic. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Leexic.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our privacy practices.

SECTION 11 - FEEDBACK

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to all Feedback you submit, and that your Feedback will not violate any third-party rights or these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors or inaccuracies and to cancel orders where information was inaccurate at the time of ordering.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services to: violate any applicable law or regulation; infringe on any intellectual property rights; transmit false or misleading information; send unsolicited commercial communications; impersonate any person or entity; or engage in any conduct that restricts or inhibits others' use or enjoyment of the Services.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated by Leexic, the Services and all products are provided "as is" and "as available" without any warranties or conditions of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms affects your statutory rights as a consumer under UK or EU law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Leexic, EcomVade B.V., and our partners, directors, officers, employees, affiliates, agents, contractors, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Leexic, EcomVade B.V., Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law, or your use of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with all policies referenced herein, constitute the entire agreement between you and us regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign this agreement or any of your rights under these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations without notice to you.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, as Leexic is operated by EcomVade B.V., a company registered in the Netherlands. This does not affect any mandatory consumer protection rights you may have under the laws of your country of residence, including UK consumer law.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the Services following any changes constitutes acceptance of the updated Terms. We will notify you of any material changes in accordance with applicable law.

SECTION 23 - CONTACT INFORMATION

Store name: Leexic

Company name: EcomVade B.V.

Company Address: Ceintuurbaan 18, 8024 AA, Zwolle, Netherlands

Warehouse Address: 34 The Grove, Sutton Coldfield, B74 3UD, United Kingdom

Chamber of Commerce: 83753508

VAT number: NL862978075B01

Phone: +44 7311 132330

Email: info@leexic.com

Monday to Friday | 09:00 – 17:00 (GMT)

Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours.